Problem Note 31299: The Publish Reports dialog in SAS® Marketing Optimization cannot be opened
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You might not get a response, or you might receive the following error if you try to open the Publish Reports dialog in SAS Marketing Optimization:
Reports cannot be published because user group "Marketing Optimization Report Consumers" either has no members or no members in that group have specified an email address.
This happens because there are no e-mail addresses entered in the user information for the Marketing Optimization Report Consumers group within SAS® Management Console.
To prevent this problem, ensure that you have an e-mail address set for each user within the Marketing Optimization Report Consumers Group.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Optimization | 64-bit Enabled AIX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| 64-bit Enabled HP-UX | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| HP-UX IPF | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft® Windows® for x64 | 5.1 | 5.3 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
A fix for this issue for SAS Marketing Optimization 5.1 is available at:
http://www.sas.com/techsup/download/hotfix/mo51.html#031299
When you are trying to open the Publish Reports dialog in SAS® Marketing Optimization, you might receive an error or get no response.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2008-07-01 09:50:18 |
| Date Created: | 2008-02-26 15:37:31 |